Dental Front Desk | Treatment Coordinator
Description:
The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options while focusing on obtaining a high percentage of treatment acceptance from patients. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.
Key Tasks:
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Educating and discussing treatment plans with patients after having been diagnosed and reviewed by Doctor and clinical staff
- Presenting treatment plans and giving estimates of treatment costs in an effective manner
- Tracking of all outstanding treatment plans
- Explain, promote, and adhere to company payment policies and procedures
- Submitting, tracking and follow-up on prior authorizations
- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
- Solicit referrals from patients after treatment while at the same time tracking patient satisfaction
- Contact patients the day prior and the day of the appointment, regarding fees due and to confirm appointments
Requirements:
- Knowledge of treatment plan presentations preferred
- High School Diploma
- Minimum 3 years of work experience is recommended.
- Basic computer knowledge
- Good communication skills
An eagerness to learn on the job and to receive coaching and training
Job Posted 9/12/2022
